Assistant Manager

Job category:  Supervisory and management
Job posting ID: 7197

​Employment status: Regular full-time

Classification: PTS/MGT/IT B
Salary/Rate of pay: $90,894.00 to $108.493.00

Application deadline: Will remain open until filled 

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

 Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About this role:

In this role, you will manage the laboratory process flows to meet customer needs and monitors operational effectiveness through key performance indicators and other means. Monitors and reports compliance with corporate quality standards for all laboratory areas. Manages donor testing facility and equipment to ensure that there is adequate space for current and future testing needs; that equipment is appropriate for testing needs and meets specifications and regulatory requirements; that environmental requirements are met; and, ensures the facility occupational health and safety requirements are met. Manages the supervisory, technical, training and support staff assigned to the consolidated testing laboratory site. Participates in ongoing quality improvement activities, special projects and conducts a regular review of operations. Maintains effective communication on all levels. Maintains comprehensive theoretical knowledge of medical laboratory science and procedural methods through advanced studies, reviewing current literature and attending conferences.

Responsibilities include:

• Manages the laboratory process flows to meet customer needs and monitors operational effectiveness through key performance indicators and other means.
• Monitors and reports compliance with corporate quality standards for all laboratory areas.
• Assists with the management of the donor testing facility and equipment to ensure that there is adequate space for current and future testing needs; that equipment is appropriate for testing  needs and meets specifications and regulatory requirements; that environmental requirements are met; and, ensures the facility occupational health  and safety requirements  are met.
• Manages the supervisory, technical, training and support staff assigned to the consolidated testing laboratory site. ·
• Participates in ongoing quality improvement activities, special projects and conducts a regular review of operations.
• Maintains effective communication on all levels.
• Maintains comprehensive theoretical knowledge of medical laboratory science and procedural methods through advanced studies, reviewing current literature and attending conferences.

Demonstrated Knowledge, Skills and Abilities:

• Must have experience with analytical testing software associated with automated test equipment.
• Proficiency with Microsoft Office (Word and Excel). Familiarity with budget preparation  and monitoring.
• Must have the ability to work independently and as a member of a team.
• Must be available to work on-call during off-hours or when operationally required.
• Demonstrated  strong organizational skills and ability to prioritize.
• Demonstrated attention to detail and an ability to perform detailed documentation in an accurate and legible manner.
• Demonstrated  analytical problem solving  and decision making skills are required.
• Strong leadership, interpersonal, staff development and communication skills are essential. Ability to work under pressure in a fast paced environment  is essential.
• Strong oral and written communication  skills in English are essential.

Qualifications:

• Certified general registered technologist with Canadian Society of Medical Laboratory Science (CSMLS) and professional college as required in province of testing site (College of Medical Technologists of Ontario).
• B.Sc. or ART, or equivalent experience/training required.
• A minimum of five (5) years related laboratory experience including a minimum of 3 years supervisory/ managerial experience and management training, preferably in a unionized environment.
• Experience in the training/scheduling/evaluating personnel, development, writing and implementation of work instructions.
• Previous GMP experience or in depth knowledge of comparable quality management systems

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.

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