Program Clerk

Location:

Calgary, AB, CA, T3N 1S5

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 50% of their work time. This requirement may vary depending upon circumstances.

Job category: Administrative
Job posting ID: 6819

Employment status: Regular full-time
Position's anticipated start date: 2025-01-27
Number of positions available: 1

Classification: CUPE 1846
Salary/Rate of pay: $21.81

Application deadline: 2024-01-17
Application requirements:

Your up-to-date resume.
Job specific cover letter.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular full-time Program Clerk - General to join our dynamic Collections Operations West team.

The Collections Operations West team is responsible for supporting Canadian Blood Services by providing administrative support to all program activities within the Collections and Donor Relations teams. In this role you will provide support in accordance with all regulations, standards and good manufacturing practice.

Formula for success

Program support for Collections, Donor Relations and other related departments.
Clerical tasks for other departments as assigned.
Handles group bookings for Collection sin the recruitment of blood donors for the region.
Relationship building through regular contract with groups and internal Community Development Managers
Regular and consistent use of internal group booking software (ESS/AMS/ARM).
Assists in developing processes to improve handling Regional Group Bookings.
Supports the production of clinic promotional materials for events when required.
Performs other related duties as required.

Desired education and skills

Completion of secondary education in related field.
Excellent Customer Service Skills are critical.
Strong attention to detail while managing priorities as you multi-task.
Minimum two (2) years recent, related office or administrative experience.
Intermediate to advanced skill level required using Microsoft Word, Excel and Outlook software.
Effective communication in English (both verbally and in writing).
An equivalent combination of education and experience may be considered.

What we offer you

Paid vacation.
Comprehensive group health, dental and vision benefits for you and your family.
Premiums paid according to the collective agreement.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

What you can expect

Shift/hours - daytime Monday through Friday.
Physical requirements - ability to lift weight up to 20 lbs.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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