Testing Support Associate - Surveillance & Discovery
Calgary, AB, CA, T3N 1S5
Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.
Job category: Innovation, research and science
Job posting ID: 6685
Employment status: Regular full-time
Position's anticipated start date: 2024-12-30
Number of positions available: 1
Classification: PTS/MGT/IT B
Salary/Rate of pay: starting from $78,895
Application deadline: 2024-12-08
Application requirements:
- Your up-to-date resume.
- Job specific cover letter.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.
Together, we can make all the difference in the lives of others.
Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.
We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.
About the role
Canadian Blood Services is looking for a Regular full-time Testing Support Associate - Surveillance & Discovery to join our dynamic Testing team.
The Testing team is responsible for supporting Canadian Blood Services by providing process, project, surveillance data support and subject matter expertise to the Medical/Scientific Leadership and Testing sites. This will include engaging laboratory and surveillance Medical/Scientific Leadership on a routine basis. The Testing Support Associate, S&D will also establish, implement, monitor and evaluate results from relevant key performance indicators (KPI) and ensure excellent customer service is provided to both internal and external customers. The incumbent will be required to provide subject matter expertise that will assist in planning, performing development work, implementation and development of surveillance data for new projects or initiatives.
Formula for success
Participates in new projects or initiatives for Testing by:
- Providing input and assistance in the development of project proposals/plans, decision documents and business cases.
- Writing project related validation scripts, and decision documents.
- Providing detailed analysis and other input into the planning and implementation of strategic initiatives.
- Undertaking activities to ensure quality throughout the validation of new testing processes.
- Develops and assists the Testing sites with the monitoring of Key performance Indicators (KPIs) associated with the new implementation and collaborating on corrective measures.
- Organizing project data and supporting surveillance activities.
Supporting the maintenance of Scientific Expertise and Responsiveness. Works with Medical/Scientific Leadership to:
- Maintain biorepository information including by collaborating with laboratory staff on details pertaining to sending samples to a third party for additional testing and collecting returning test result data.
- Maintain surveillance data and generate surveillance reports to provide support for the generation of publications and identify potential improvement initiatives.
- Participate in the process of appropriate evaluation of test kits, reagents, equipment and/or software by developing user requirements, specifications, selection criteria and decision matrices to ensure the selection of the appropriate product.
Provision of technical skills to support Testing Quality initiatives as a subject matter expert:
- Supports organizational quality improvements and studies such as sample stability studies. Provides subject matter expertise to staff.
- Ensures that recommendations put forth and decisions made by Medical/Scientific Leadership, Testing Leadership and Testing site management are documented and maintained.
Desired education and skills
- Completion of secondary education in a relevant discipline such as B. Sc. in Laboratory Science or Advanced Registered Technologist is required.
- Minimum 5+ years experience as a Senior or Charge Technologist capacity with 10+ years experience as a Medical Laboratory Technologist where testing processes are being supported.
- 4+ years experience working in project management/quality management with good manufacturing processes.
- Required to process the appropriate provincial Medical Laboratory Technologist license.
- Excellent problem-solving, analytical and planning skills required.
- Strong written, oral and presentation skills in English
- Previous experience in research, surveillance and epidemiology, laboratory validation activities, surveillance activities and project implementation activities are a strong asset.
- Experience in project management, QMS systems and GMP is preferred.
What we offer you
- 4 weeks' vacation
- Annual performance award up to 6%
- Comprehensive group health, dental and vision benefits for you and your family
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location as needed.
- Travel requirements - travel will be required to work directly with the team located in Ottawa.
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.
We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.
Applicants who require accommodation should discuss their needs with us.
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