Manager, Continuous Improvement

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​Job category: Continuous improvement and project management
Job posting ID: 5845

​Employment status: Regular full-time
Position's anticipated start date: 2024-05-06 

Classification: PTS/MGT/IT B
Salary/Rate of pay: $106,890 - $123,178

Application deadline: 2024-05-03 
Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

 Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the Role

Canadian Blood Services is looking for a Regular Full Time Manager, Continuous Improvement to join our dynamic Continuous Improvement team.

The Continuous Improvement team is responsible for supporting Canadian Blood Services by empowering our employees to improve their own processes, so that problems can be easily surfaced and solved for good. 

In this role, you will be responsible for implementing continuous improvement principles and proven best practices. This work will occur with staff and management and includes workplace organization, material and information flow, value stream mapping, materials control, throughput leveling and improved customer service. 

You will also facilitate, lead and present process improvement workshops and kaizen events; develop, present, and actively promote continuous improvement activities; lead efforts to reduce cost, improve efficiency to meet planned objectives and provide scorecard reporting of continuous improvement activities and progress.

Formula for Success

• Drawing on your strong experience working with continuous improvement initiatives, you will cooperate in the designing of work systems with the aim of improving the productivity of process flows under ergonomic aspects.
• Leveraging your process improvement expertise, you will deliver practical, hands-on tools and methodologies for the elimination of waste.
• Your project management skills will be used to support assigned continuous improvement projects to achieve targeted savings and develop reporting and scorecard systems accordingly.
• Utilizing your excellent collaboration and communication skills, you will guide the continuous improvement team in planning, analysis, improvement recommendations, payback analysis, approval, and deployment processes.
• Your knowledge of adult learning principles will be used to establish and nurture a continuous improvement culture and maintain the continuous improvement education program, and provide mentoring and training to staff and management.

Desired Education and Skills 

• Completion of bachelor’s degree in industrial engineering or closely related field is required.
• Certification in Lean manufacturing or related field.
• 10 years within a manufacturing or pharmaceutical environment with at least 5 years of Lean/Six Sigma/Continuous Improvement Engineering experience.
• Proven experience implementing continuous improvement strategies on the shop floor, combined with the ability to explain in layman's terms to front line staff.
• Experience facilitating and implementing change management methodologies. 
• Experience with waste reduction, standardized work, one-piece flow, just in time production, 5s, trying to keep WIP to a minimum, and inventory reduction.
• Advanced process analysis and design expertise.
• Must be conscientious and maintain confidentiality in daily operations.
• Requires effective oral and written communication skills, excellent interpersonal skills, and computer literacy.
• Strong Project Management skills are required.
• Must be able to work in a team environment.
• Experience with directing and delegating to cross-functional continuous improvement project team members.
• Experience with incorporating adulting learning principles is an asset.

What we Offer You

• 4 weeks' vacation.
• Annual performance award up to 10%.
• Comprehensive group health, dental and vision benefits for you and your family.
• Defined benefit pension plan. 
• Employee discounts, wellness program, professional resources. 

What You Can Expect

• This role will work onsite at our 270 John Savage Avenue, Dartmouth location for 80% of the time/4 days of the week. 
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours a day. Additional hours may be required depending on project requirements.
• Travel requirements – travel will be required to attend team meetings and project commitments.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.