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Cord Blood Collection Specialist


Edmonton, AB, CA, T6G 2R8

Job category: Laboratory and phlebotomy
Job posting ID: 3486


​Employment status: Regular part-time
Possible schedule/FTE: This is a 0.5 FTE position; 37.5 hours bi-weekly (2 shifts one week, 3 shifts the next). This position will be working out of The Lois Hole Hospital for Women. 


Classification: ASO/IT A
Salary/Rate of pay: Starting from $24.00


Application deadline: Will be posted until filled 
This position is open to: Internal and External applicants


Somewhere in Canada there’s a life you can save.   


Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.  


Join Canada’s Lifeline and make a meaningful difference every day.


Reporting to the Collection Supervisor, Recruitment/Collections, you will work collaboratively with Canadian Blood Services Cord Blood Bank (CBS’CBB) staff to ensure promotion, development and maintenance of an environment of continuous quality improvement, in accordance with regulatory and accreditation standards and customer satisfaction. 


You will be responsible for umbilical ex-utero cord collections at specified hospital locations. In addition, you will be responsible for promoting and maintaining public awareness/promotion and education as well as maintaining positive working relationships with internal and external stakeholders.


Responsibilities include:


Ex-Utero Cord Blood Collections

  • Assembles and prepares supplies, equipment and associated documentation at work location.
  • Tracks and reviews donor permission to collect documentation in collaboration with health care providers at hospital.
  • Performs ex-utero umbilical cord blood collection (phlebotomy) and maternal blood sample collection, as required.
  • Ensures that error/accident, reaction/incident reporting is performed and initiates immediate corrective action and follow-up as required, in consultation with the Canadian Blood Services’ Cord Blood Bank Nurse Specialist (CBB-NS) and Supervisor.


Implements and Maintains Operation of the CBS’CBB Collection Location-Hospital

  • Performs quality control of equipment, supplies, and procedures.  Ensures that required documentation is complete.  Ensures all equipment is clean and calibrated and maintains equipment and corresponding documentation.
  • Assists in the set up and dismantling of equipment and supplies at hospital collection site, including packing, loading, and transport of product, supplies and equipment, as required.
  • Assists with scheduling and management of daily work requirements.
  • Works closely with hospital staff to maintain effective communication to ensure continued cord blood collections and eliminate missed opportunities.


Assists with the Quality Event Management Quality Assurance Program

  • Participates in investigations and assists with root cause analysis for quality events within the local recruitment/collection portfolio in consultation with the CBB-NS and Supervisor.
  • Ensures timely follow-up with all other departments involved with the quality event and assists with completion of all required documentation and immediate corrective actions.
  • Provides advice for the development and implementation of process improvement plans.


Communication/Relationship Management

  • Fosters a spirit of co-operation and acts as liaison between team members and hospital stakeholders.
  • Promotes good interpersonal skills and customer service principles among team members, pregnant mothers and their families, volunteers, physicians, midwives, nurses and the hospital interdisciplinary team.


Required Skills:

  • Post-secondary level education in a relevant discipline from a recognized institution preferably in science/health related field of study.
  • A minimum of three years of progressive experience, or an equivalent combination of education and experience, is required.
  • Experience with current Good Manufacturing Practices is an asset.
  • Excellent written and verbal communication skills in English.
  • Bilingualism is an asset.
  • Must be able to work independently, identify issues and provide resolutions to problems at the hospital.
  • Excellent interpersonal skills, team building and ability to collaborate in a multi-disciplinary team setting as a non-hospital employee in a hospital setting.
  • Computer literacy required; proficiency in MS Word, Excel, PowerPoint, Outlook. 
  • Must be detail-oriented and capable of working in a highly regulated environment. Ability to work under pressure to meet demands of the job.
  • Venepuncture experience is mandatory.
  • Experience in cord blood collection is an asset.
  • The ability to exercise judgment, tact, diplomacy and strict confidentiality are mandatory.
  • Fosters and promotes a positive public image of the Canadian Blood Services ‘Cord Blood Bank.


There is a requirement to carry a cellular phone or pager for notification purposes while at the hospital. 


Work schedule is on a rotational basis; Monday to Friday including holidays.  Hours of operation are days and evenings, 8 hour shifts.  Schedule may require taking a call shift on a rotating basis wherein the Collection Specialist can be called back after the regular shift.


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


To protect the health and safety of its employees, all Canadian Blood Services’ employees are required to be fully vaccinated (COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights grounds. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.


If this role resonates with you, we encourage you to apply! This could be your next step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.