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Donor Care Associate (Phlebotomist) - Casual


Kelowna, BC, CA, V1Y 9T1

Job Category: Laboratory and phlebotomy
Job Posting ID: 3000


Employment Status: Casual
Classification: HEU 180


Application deadline: Will remain open until filled 
This position is open to: Internal and External applicants


Somewhere in Canada there’s a life you can save.


A fundamental conviction anchors the diverse responsibilities of Canadian Blood Services; what we do matters. We ensure Canadian patients have reliable access to the safe, high-quality blood, plasma, stem cells, and organs and tissues they need.


We are looking for Two Casual Donor Care Associates (DCA) to join our dynamic clinic team on Kelowna mobile. In this role, you will be working face-to-face with our donors, clinic team members and volunteers and providing them with safe and quality service during each phase of the collection process. Through interacting with our healthy donors, you will play an integral role in building and promoting a positive donor experience.


Key responsibilities include:


  • Conducting donor registration and confidential screening to determine eligibility and consent
  • Assisting in the collection of whole blood and apheresis blood components, in accordance with health and safety standards, to provide life-saving treatments for Canadians
  • Monitoring donors for safety and comfort, providing post donation care and instructions
  • Preparing units, specimens and documents for the production site
  • Assisting in set-up and tear down of equipment and supplies
  • Promoting a positive donor experience through exceptional customer service and respect for donor privacy in a multi-disciplinary team environment

Required Skills:

Education, Training, and Experience:


Grade 12, successful completion of a recognized Lab Assistant training program plus one year’s recent, related experience or an equivalent combination of education, training and experience.

  • Ability to communicate effectively both verbally and in writing
  • Ability to deal with others effectively
  • Physical ability to perform the duties of the position
  • Ability to organize work
  • Ability to operate related equipment 




  • 12.6% in Lieu of Vacation and Statutory holidays
  • Benefits DB pension plan
  • Employee discounts, wellness program, and much more 



Additional information: 


Work schedule is Monday's, Tuesday's, Wednesday's, and Saturday's. Rest days are Thursday's and Fridays. Shift start and stop times are as follows: 1015-1900, 1045-2000, 0945-1830, 1130-2000, 0830-1700, 0945-1745, 1145-1945, 0845-1645, 1130-2030, 1100 - 2030, and 1145-1900.


Mandatory orientation is May 31, June 1 & June 2 and from June 13 to 23 (week days only) located in Vancouver and expenses are paid for.

If you are looking for a meaningful career where you will make a difference and support healthy lives with commitment and care on a national level – we would like to meet you.


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


If this role resonates with you, we encourage you to apply! This could be your next step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.