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Donor Care Associate (Phlebotomist)


Nanaimo, BC, CA, V9S 1H1

Canadian Blood Services is looking for three Donor Care Associates (Phlebotomists) to join our dynamic Donor Relations & Collections BCY team in Nanaimo.



​Job category: Laboratory and phlebotomy
Job posting ID: 4477


​Employment status: Casual
Possible schedule/FTE: 0.10 


Classification: HEU 180
Salary/Rate of pay: SD 18 to SD 21 - $28.17 to $29.57


Application deadline: Will be posted until filled 


Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.


Somewhere in Canada there’s a life you can save.   


Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.  


Join Canada’s Lifeline and make a meaningful difference every day.


In this role, you will be working face-to-face with our donors, clinic team members and volunteers, and providing them with safe and quality service during each phase of the collection process. Through interacting with our healthy donors, you will play an integral role in building and promoting a positive donor experience.


Key responsibilities include:


  • Conducting donor registration and confidential screening to determine eligibility and consent
  • Assisting in the collection of whole blood and apheresis blood components, in accordance with health and safety standards, to provide life-saving treatments for Canadians
  • Monitoring donors for safety and comfort, providing post donation care and instructions
  • Preparing units, specimens and documents for the production site
  • Assisting in set-up and tear down of equipment and supplies
  • Promoting a positive donor experience through exceptional customer service and respect for donor privacy in a multi-disciplinary team environment

Education, Training, and Experience:


  • Grade 12, successful completion of a recognized Lab Assistant training program plus one year’s recent, related experience or an equivalent combination of education, training and experience
  • Ability to communicate effectively both verbally and in writing
  • Ability to deal with others effectively
  • Physical ability to perform the duties of the position
  • Ability to organize work
  • Ability to operate related equipment 



  • Defined Benefit pension plan
  • Comprehensive group health, dental and vision benefits
  • Employee discounts, wellness program, and much more 

Additional information: 


Work schedule is Tuesday, Wednesday, Thursday 1015-1930, 1145-1945, 1215-2130, 1215-2115, 1230-2100, 1245-2045 and one Saturday every 4 weeks 0845-1600. One 2 night hotel stay in Campbell River every 12 weeks. Position is based out of Nanaimo although travel to central/north island communities is required (transportation is provided). Rest days are Sunday/Monday.


Mandatory orientation and training for approximately two and a half weeks is in Vancouver, all expenses are paid. 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.


If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.