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Phlebotomist (Donor Care Associate)


Nanaimo, BC, CA, V9S 1H1

Canadian Blood Services is looking for a Donor Care Associate to join our dynamic Donor Relations & Collections BCY team in Nanaimo.



Job category: Laboratory and phlebotomy
Job posting ID: 4563


​Employment status: Regular part-time
Possible schedule/FTE: 0.69 


Classification: HEU 180
Salary/Rate of pay: Grid SD 18 to SD 21 - $28.17 - $29.57


Application deadline: 2023-05-30 
This position is open to: Internal and External applicants


Somewhere in Canada there’s a life you can save.   


Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.  


If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.


We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.


About the role


Canadian Blood Services is looking for a Regular part-time, Phlebotomist (Donor Care Associate) to join our dynamic Donor Centre team.


The Donor Centre team is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every day. In this role, you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face-to-face with our donors, team members and volunteers providing them with safe and quality service during each stage of the collection process.


Formula for Success:

  • Leveraging your superb people skills and ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
  • Utilizing your excellent customer service skills, you will monitor donors for safety and comfort, provide post donation care and respect for donor privacy.
  • Drawing on your knowledge or experience in following procedures you will ensure safe processing and handling of blood products.
  • With your excellent interpersonal skills, you will work with others and assist in the collection of whole blood and apheresis blood components which save lives daily.
  • At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.


Desired Education and Skills:

  • Completion of high school.
  • Completion of accredited training program in phlebotomy or one-year related experience. (An equivalent combination of education, training and experience may be considered).
  • Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets.
  • A second language is considered an asset to support a positive donor experience.


What We Offer You: 

  • Vacation and 5.2% in lieu of holidays 
  • Comprehensive group health, dental and vision benefits for you and your family 
  • Premiums paid according to the collective agreement
  • Defined benefit pension plan
  • Employee discounts, wellness program, professional resources


What you can expect 

  • Shifts are 0845-1645, 1015-1930, 1145-1945, 1215-2115, 1215-2130, 1230-2100 and 1245-2045.  Work days are Tuesdays, Wednesdays, Thursdays weekly with one Saturday clinic every month. Rest days are Sunday and Monday
  • Travel will be required for mobile events [in our communities], and transportation will be provided by Canadian Blood Services.
  • Physical requirements for the role include the ability to lift weights up to 10 kg.



Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.


If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.