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Analyst - Operational Analytics (Health Care)

Location: 

Ottawa, ON, CA, K1G 4J5 Winnipeg, MB, CA, R3E 3R4 Calgary, AB, CA, T3N 1S5 Dartmouth, Nova Scotia, CA, B3B 0H7 Brampton, ON, CA, L6T 5M1 Vancouver, British Columbia, CA, V6H 2N9 Sudbury, ON, CA, P3C 1V4 Edmonton, AB, CA, T6G 2R8 Saint John, New Brunswick, CA, E2K 0H6 Toronto, ON, CA, M5G 2M1

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

 

Job category: Supply chain and logistics
Job posting ID: 7803

 

​Employment status: Temporary full-time
Position's anticipated start date: 2025-11-24 
Position's anticipated end date: 2026-12-04

 

Classification: PTS/MGT/IT B
Salary/Rate of pay: $80,078 - $94,028

 

Application deadline: 2025-10-14 

  • This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

  • Your up-to-date resume.
  • Job specific cover letter.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

 

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

 

Together, we can make all the difference in the lives of others.

 

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

 

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

 

About the role

Canadian Blood Services is looking for a Temporary full-time Analyst - Operational Analytics to join our dynamic Support & Operations team. 

 

In this role you will be responsible for delivering insightful management information by using data analysis, key performance indicators, internal and external benchmark data, and data visualization that helps CBS leaders make strategic and informed decisions about supply chain and donor relations operations.

Formula for success

 

  • Leveraging your excellent analytical skills, you will develop and deliver analysis of Supply Chain key performance indicators, operational metrics, and other critical business measures.
  • You will gather, integrate, analyze, and validate data using statistical modeling as well as interpret results of Supply Chain analytics to generate business insights.
  • Drawing from your reporting experience, you will develop, deploy, and maintain standard reporting and user-friendly dashboards servicing the Supply Chain and broader organization, to assist with operations management and support strategic decisions, with focus on production and distribution.
  • Utilizing your customer service and interpersonal skills, you will be the primary subject matter expert in analytics and support related to collections, Supply Chain processes and end-to-end manufacturing, collaborating with multiple stakeholders.
  • You will reconcile data and reports from multiple systems and other departments to confirm excellence in data integrity and consistency across Canadian Blood Services.
  • You will support data governance and quality initiatives, identifying and resolving gaps.
  • You will assist with system/reporting upgrades through analysis and testing.
  • Capitalizing on your strategic skills and experience, you will provide input to the Supply Chain and enterprise strategic initiatives of moderate to high complexity.
  • You will analyze portfolio performance measures based in the Key Focus Areas defined by the corporate and Supply Chain Strategy Plans and portfolio management and other project governance stakeholders. 

Desired education and skills

 

  • Completion of post-secondary school in a relevant discipline from a recognized academic institution.
  • Minimum 5 years' experience in data/information management and applied statistical analysis.
  • Experience developing new KPIs and reports from requirements gathering, concept, development, deployment and reporting, to metric ownership.
  • Demonstrated analytical, problem-solving, and decision-making ability.
  • Experience interpreting and translating detailed data into relevant information framed for a business-centric audience to enable informed decision-making.  
  • Technical & Analytical skills
    • SQL & Database Querying
      • Ability to extract data efficiently from relational databases.
    • Data Profiling
      • Identifying anomalies, missing values, and inconsistencies.
    • Statistical Analysis
      • Applying techniques like regression, clustering, and hypothesis testing.
    • Toll Proficiency
      • Using Excel, Python, R, or SQL for deep dives and scenario modeling.
  • Visualization & Communication Skills
    • Data Visualization
      • Creating clear, compelling visuals using Power BI (or equivalent experience with other visualization tools such as Tableau or Looker).
    • Storytelling
      • Framing insights in a narrative that resonates with stakeholders.
    • Dashboard Design
      • Building interactive, user-friendly dashboards tailored to decision-makers.
    • Communication & Collaboration
      • Clearly and effectively communicating insights to both technical and non-technical audiences.
      • Working collaboratively with other teams.
  • Business & Data Management Skills
    • Business Acumen
      • Translating data patterns into actionable insights aligned with Supply Chain goals.
    • Data Literacy & Management
      • Understanding various data types, governance principles, and best practices for managing and handling data effectively.
    • Requirements Gathering
      • Ability to work with stakeholders to define and collect correct, complete requirements for analytics and BI systems.
    • Ethics
      • Evaluate ethical consideration in handling and analyzing Supply Chain data.

What we offer you

 

  • Payment in lieu of vacation and benefits.
  • Annual performance award up to 6%. 
  • Defined benefit pension plan. 
  • Employee discounts, wellness program, professional resources. 

What you can expect

 

  • This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
  • Shift/hours - Monday to Friday, 37.5 hours a week, 7.5 hours a day.


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

 

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

 

Applicants who require accommodation should discuss their needs with us.

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