Analyst - SAP Business Systems III - Time Module

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Information technology
Job posting ID: 8454

​Employment status: Regular full-time
Position's anticipated start date: 2026-05-25 

Classification: ITB
Salary/Rate of pay: $89,894 - $108,493

Application deadline: 2026-03-29 

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives — including your own. 

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.    

If you’re looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and discover a role where your work is meaningful, your purpose is clear, and your impact is felt every day. 

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role 

Canadian Blood Services is looking for a Regular Full-Time SAP Business Systems Analyst III -Time Module to join our dynamic IT Internal Customer Experience team within our Digital Solutions and Technology Division.

The IT Internal Customer Experience team is responsible for managing the delivery and operation of SAP services related to employee experience and productivity, making IT more effective, reliable and consistent.

Reporting to the Manager, IT Productivity Applications, you will be responsible for the Time Management and Time Evaluation functional areas, ensuring appropriate levels of integration and information sharing with members of the SAP support teams. You will also support the use of SAP and its various platforms at Canadian Blood Services. This includes supporting SAP end users, analyzing master data and time/pay results, resolving user-related issues, modifying existing SAP functionality, and implementing new capabilities.

Formula for success

• Leveraging your interpersonal skills, you will assess client requirements and participate in regular requirement review meetings led by business representatives related to collective agreement changes to be implemented in SAP.
• Drawing on your critical thinking and analytical skills, you will evaluate potential solutions, estimate effort, perform SAP configuration, and maintain related documentation, including functional specifications, configuration steps, test results, and workplans.
• Leveraging your expertise in SAP configuration, analysis, and testing, you will develop test plans for all phases of testing associated with system changes, including unit, integration, user acceptance, and regression testing.
• Collaborating with IT team members, you will conduct SAP system testing within your functional area related to legislative changes, employee entitlements, and collective agreement updates.
• Applying your technical expertise, you will review SAP time entry transactional results, master data, and reporting issues. This includes reviewing audit logs, CATS (Cross Application Timesheet) entries, HR master data, leave request data, Fiori timesheet data, and SAP Time cluster results.
• Utilizing your strong organizational and time management skills, you will respond to SAP end-user requests for third-level support. This includes performing detailed analysis of SAP system errors and time and pay cluster results and providing steps for resolution.

Desired education and skills

• Post-secondary level education in a discipline relevant to the functional area being supported from a recognized academic institution or equivalent experience (Information Technology, Business Administration, Computer Science, Human Resources).
• Minimum 4 years of experience supporting the SAP Time modules including configuration.
• Hands-on SAP configuration experience must include IMG, work schedules, absences & attendances, time types, quotas, overtime, on-call and call-back, premiums, statutory holidays, pyramiding, vacation and sick leave accruals, time schema and rules, CATS (Cross Application Timesheet).
• Proficiency in Microsoft Office (Word, Excel, Teams, Outlook).
• Working knowledge of Jira, Spinifex-IT, Visual Basic and Solution Manager is considered an asset.
• Ability to conduct business professionally and develop strong working relationships with clients and team members.
• Ability to understand and troubleshoot SAP points of integration and relay technical information to a non-technical audience.

What we offer you 

• 4 weeks' vacation.  
• Annual performance award up to 8%.  
• Comprehensive group health, dental and vision benefits for you and your family.  
• Defined benefit pension plan.  
• Employee discounts, wellness program, professional resources.  

What you can expect  

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location at least 40% of the time/2 days of the week.  
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.   
• If you are located outside of Ottawa, you may be expected to travel to our office location in Ottawa annually for in-person team meetings when required.  
• May be required to work occasionally on weekends (for cutover activities, deployment of SAP configuration changes or upgrades).

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.

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