Associate Director, Learning and Development


Ottawa, ON, CA, K1G 4J5 Brampton, ON, CA, L6T 5M1 Toronto, ON, CA, M5G 2M1

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site in Ontario (Ottawa, Toronto or Brampton) and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.


​Job category: Human resources
Job posting ID: 6171


​Employment status: Regular full-time
Classification: PTS/MGT/IT B
Salary/Rate of pay: $127,250 to $143,538


Application deadline: 2024-07-18 

Application requirements:

  • Your up-to-date resume.
  • Job specific cover letter.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.


Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.


Together, we can make all the difference in the lives of others.


Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 


If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.


We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.


About the role
Canadian Blood Services is looking for a Regular full-time Associate Director, Learning and Development to join our dynamic Talent Strategy team in our People, Culture and Performance division.


The Talent Strategy team is responsible for supporting Canadian Blood Services by leading the processes to prepare the workforce for the future and to support the effectiveness of the division. 


In this role, you will be the learning and development practice lead, defining and executing our leadership and employee development strategies and programs to meet current and future organizational needs. To be successful in this role, you will require a blend of strategic thinking, leadership, and hands-on management to ensure the continuous development of our workforce. 


Formula for success

  • Drawing on your knowledge and demonstrated expertise, you will develop and implement the organization’s learning and development strategy.
  • Utilizing your expert knowledge of current industry trends, theories, models, and best practices, you will identify industry and market trends and opportunities to expand the practice of learning and development.
  • Leveraging your continuous growth mindset, adaptability and innovation, you will assess the current maturity of the program and develop a roadmap to improve organizational capability across all dimensions, including upskilling skills, processes, program offerings, use of technology and team effectiveness.
  • Concentrating on your proven experience in developing and executing successful learning and development strategies, you will create and/or curate and deploy training programs, including leadership development, employee development and soft skills training. You will ensure that a full range of learning methods such as e-learning, workshops, on-the-job training, and coaching are deployed to enhance program effectiveness across the full range of learning needs and organizational contexts.
  • Using your excellent leadership, communication and interpersonal skills, you will provide direct coaching and mentorship to high-potential employees and senior leaders as needed.
  • Focusing on your demonstrated ability to analyze data and drive decision-making based on insights, you will provide regular reports to senior management on the outcomes and ROI and ROE (return on expectations) of learning initiatives.
  • Harnessing your ability to lead and work collaboratively across a diverse team, you will lead and develop a team of learning and development professionals, providing guidance and professional development opportunities.
  • Applying on your strong strategic thinking and planning skills, you will articulate the change pathway required to ensure that each employee has the opportunity to learn and grow, and to ensure that all leaders understand their role and obligations relating to development at CBS.


Desired education and skills

  • Completion of a bachelor's degree in a relevant topic, for example education, Organizational Development, Human Resources or a related field (master’s degree is preferred). 
  • Minimum of 10 years of related experience, with most of that in learning and development, with at least 3 years in a leadership role.
  • Proven experience in developing and executing successful learning and development strategies.
  • Strong understanding of adult learning principles, instructional design, and diverse learning delivery methods.
  • Demonstrated ability to analyze data and drive decision-making based on insights.
  • Experience in managing budgets and vendor relationships.
  • Coaching certification or relevant coaching experience will be considered an asset.
  • An equivalent combination of education, training and experience may be considered.


What we offer you

  • 4 weeks' vacation
  • Annual performance award up to 10%
  • Comprehensive group health, dental and vision benefits for you and your family
  • Defined benefit pension plan
  • Employee discounts, wellness program, professional resources


What you can expect

  • This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/ 2 days of the week.
  • You may be required to travel to Ottawa once or twice per year, and as required.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.