Associate Director, Organizational Training

Location:

Ottawa, ON, CA, K1G 4J5 Brampton, ON, CA, L6T 5M1 Dartmouth, Nova Scotia, CA, B3B 0H7 Saint John, New Brunswick, CA, E2K 0H6 Toronto, ON, CA, M5G 2M1 Vancouver, British Columbia, CA, V6H 2N9 Winnipeg, MB, CA, R3E 3R4 St. John's, NL, CA, A1B 3Z9 Calgary, AB, CA, T3N 1S5

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Quality and regulatory affairs
Job posting ID: 7299

Employment status: Regular full-time

Classification: PTS/MGT/IT B
Salary/Rate of pay: $129,159 to $145,691

Application deadline: 2025-06-06
Application requirements:

Your up-to-date resume.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About The Role

Canadian Blood Services is looking for a Regular Full-time Associate Director, Organizational Training to join our dynamic Quality and Regulatory Affairs Team. The work of Associate Director, Organizational Training is integral to Canadian Blood Services’ role as Canada’s Biological Lifeline.

Under the direction of the Director, Quality Management System and in collaboration with organizational stakeholders, the Associate Director, Organizational Training serves as a strong leader and trusted advisor on organizational training. The Associate Director is specifically responsible for developing and maintaining a strategic vision for training at Canadian Blood Services; defining requirements for training practitioners and making recommendations related to the organizational design of training practitioners; overseeing the development, implementation, and continuous improvement of an integrated framework of policies, processes, procedures and supporting tools for organizational training (job specific and corporate); and ensuring that requirements, templates and tools are in place to support the development of high-quality training that addresses defined training needs.

Formula for success

Develop, socialize, and maintain a strategic vision for training at Canadian Blood Services.
Define requirements for organizational training practitioners and develop recommendations for the executive management team related to the organizational structure for training practitioners (e.g., instructional designers, developers, instructors, etc.), to maximize the effectiveness and efficiency of training design, development, and delivery.
Oversee the development, implementation, and continuous improvement of an integrated framework of policies, processes, procedures and supporting tools for organizational training (job specific and corporate), to maximize its effectiveness and to create positive learner experiences.
Ensure that requirements, templates, and tools are in place to support the development of high-quality training that addresses defined training needs.
Manage the team reporting into you and provide mentorship, guidance, and professional development opportunities to promote a high-performing and motivated team.
Collaborate with all divisions to understand requirements and opportunities and establishe strong relationships with stakeholders to gather feedback, prioritize work, and align with business and strategic objectives.

Desired education and skills

Post-secondary level education in a relevant discipline (e.g., Adult Education, Organizational Development). \
Minimum of seven years of experience in designing, supporting, or managing corporate training programs, ideally in a manufacturing, biologic, pharmaceutical or non-profit environment.
Minimum of seven years of experience in managing teams.
Experience working with senior and executive leaders.
Experience managing projects involving internal and external resources and stakeholders.
Superior verbal and written communication skills.
Proficient with Microsoft Office Suite or related software.
Excellent presentation and facilitator skills.
Ability to evaluate and research training options and alternatives.
Adept with a variety of multimedia training platforms and methods.
Ability to design and implement effective organizational training.
Excellent leadership skills.

What you can expect

This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location at least 40% of the time/days of the week.
Occasional travel to attend meetings as and when required.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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