Associate Director, Productivity Applications

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Information technology
Job posting ID: 7795

​Employment status: Temporary full-time
Position's anticipated start date: 2025-11-10 
Position's anticipated end date: 2028-09-29 

Classification: PTS/MGT/IT B
Salary/Rate of pay: $129,159 - $145,691

Application deadline: 2025-10-09

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

 Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the Role
Canadian Blood Services is looking for a Temporary Full Time Associate Director, Productivity Applications to join our dynamic Internal Customer Experience – Productivity Applications team.

The goal of the Productivity Applications team is to be influential change agents and enablers of a consumer experience for Canadian Blood Services employees to help deliver exceptional business solutions. 

Reporting to the Director, Internal Customer Experience,  you will be accountable for a varied portfolio of applications that enable many business functions including quality management, finance, human resources, supply chain, legal, administration, communications, and stakeholder relations. You will be expected to develop and evolve a forward-looking strategy that embodies on-premises commercial off the shelf (COTS) applications, hosted applications, cloud-based SaaS applications, and custom developed applications. 

Formula for Success

• Drawing on your ability to plan strategically, you will participate in strategic planning activities with business units to identify business objectives and anticipate technology need.
• Building on your leadership skills, you will create and nurture a team of outcome-focused analysts that partner with the business to continuously improve, optimize and enhance business processes and employee’s use of enterprise applications.
• Leveraging your expertise as a trusted advisor, you will serve as trusted advisor to business units and as facilitator to align IT initiatives to business strategy to ensure business priorities are met.
• Applying your financial acumen, you will be responsible for meeting financial objectives by scheduling expenditures, forecasting requirements, analyzing variances, preparing budgets, initiating corrective actions.
• Using your problem-solving mindset, you will investigate and recommend solutions for new capabilities and/or enhancements to existing capabilities.
• Capitalizing on your knowledge of compliance, you will ensure the Productivity Applications function remains compliant to standards and regulatory requirements by integrating compliance requirements into application development processes.
   

Desired Education and Skills 

• Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a University Degree in Computer Science, Computer Engineering, or equivalent. A Master’s in Business Administration (MBA) is an asset.
• Seven or more years of experience designing and maintaining business applications in the supply chain, pharmaceutical, or biologics industries.
• Expertise implementing and/or managing ERP, MRP, and SCM systems.
• Knowledge of user experience design and customer service management
• Product management experience is an asset.
• Advanced organizational, communication and interpersonal skills.
• Demonstrated ability to develop and direct new programs and manage projects
• Demonstrated experience in teaming up with SME’s and business partners to develop robust technical solutions that drive business outcomes and deliver exemplary user experiences.
• Ability to lead programs independently, demonstrate initiative, assess priorities, see projects through to completion and meet deadlines.

What we offer you

• Percentage in lieu of benefits and vacation.
• Annual performance award up to 10%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services office 40% of the time/2 days of the week.
• This role may require travel for events, team meetings and project commitments.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.