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Business System Analyst II, Blood Management Solutions - Remote


Ottawa, ON, CA, K1B 4S5 Ottawa, ON, CA, K1G 4J5 Regina, SK, CA, S4S 3R8 Peterborough, ON, CA, K9J 3G2 Calgary, AB, CA, T3N 1S5 Red Deer, AB, CA, T4N 7B4 Regina, SK, CA, S4P 4H6 Windsor, ON, CA, N8W 1W9 Mississauga, ON, CA, L5V 2Y1 Scarborough, ON, CA, M1L 4W6 Moncton, NB, CA, E1G 0N3 Orleans, ON, CA, K1C 2L9 Waterloo, ON, CA, N2J 2J9 Sudbury, ON, CA, P3C 1V4 Vancouver, BC, CA, V6T 1V6 Ottawa, ON, CA, K1G 3Y6 Charlottetown, PE, CA, C1A 1R6 Surrey, BC, CA, V3R 9V8 Ottawa, ON, CA, K1Z 7M3 Oshawa, ON, CA, L1K 0Z7 Kelowna, BC, CA, V1Y 9T1 Ancaster, ON, CA, L9K 1S4 Sudbury, ON, CA, P3A 5W8 Kelowna, BC, CA, V1Y 6H2 Edmonton, AB, CA, T6G 2R8 Nanaimo, BC, CA, V9S 1H1 Barrie, ON, CA, L4N 4Y5 Brampton, ON, CA, L6Y 1M1 London, ON, CA, N6J 2N4 Kingston, ON, CA, K7M 3X9 VAUGHAN, ON, CA, L4L 9K8 Vancouver, BC, CA, V6C 3K4 Victoria, BC, CA, V8X 1W6 Hamilton, ON, CA, L8S 4S4 Calgary, AB, CA, T2P 4R3 St. Catharines, ON, CA, L2S 0C7 Halifax, NS, CA, B3L 2C2 Saint John, NB, CA, E2K 0H6 Richmond Hill, ON, CA, L4C 5G7 Abbotsford, BC, CA, V2T 4M5 St. Catharines, ON, CA, L2N 7N6 Vancouver, BC, CA, V6T 1Z3 Lethbridge, AB, CA, T1K 8A8 St. John's, NL, CA, A1B 3Z9 Dartmouth, NS, CA, B3B 0H7 Burlington, ON, CA, L7P 1X8 Winnipeg, MB, CA, R3E 3R4 Saskatoon, SK, CA, S7H 2X1 Toronto, ON, CA, M5B 1W8 Toronto, ON, CA, M5G 2M1 Vancouver, BC, CA, V6H 2N9 Brampton, ON, CA, L6T 5M1 Ottawa, ON, CA, K2E 8A6 Guelph, ON, CA, N1H 7Y5 Oshawa, ON, CA, L1K 2B1

Please note: This position is primarily remote, the successful incumbent must be located in Canada and be able to access one of our locations. You will be required to come on-site for meetings or phone/computer maintenance. 


​Job category: Information technology
Job posting ID: 3868


​Employment status: Regular full-time
Classification: PTS/MGT/IT B

Salary/Rate of pay: $72,800 - $86,450

Application deadline: 2022-12-02 


Somewhere in Canada there’s a life you can save.   


Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.  


Join Canada’s Lifeline and make a meaningful difference every day.


About the role


Canadian Blood Services is looking for a Regular Full-Time Business Systems Analyst II, Blood Management Solutions to join our dynamic Internal Customer Experience team. The work of a Business Systems Analyst III, Blood Management Solutions is integral to Canadian Blood Services’ role as Canada’s Lifeline. 


The Blood Management Solutions team uses a fast-paced, engaged, and challenging environment to inspire its members to provide strategic business analysis, process development and technology solutions to meet the national enterprise needs of Canadian Blood Services (CBS).

The team is responsible for business-critical software solutions and technologies used for the management of blood and blood products which are collected, tested, manufactured, and distributed by CBS. 
The team play a critical role in the management of requirements and design of our enterprise blood management solutions, including ePROGESA, and in managing the relationship between our key business, quality, and regulatory stakeholders, and for managing donor and customers information which is vital to our successful operations.   

In this role, you will provide business analyst expertise to stakeholders, perform business relationship management duties, and administer the business systems analyst team in the continuous development and life-cycle management of enterprise blood management solutions. 

Responsibilities include: 

  • Requirements gathering and analysis, solution development, system validation and project coordination.
  • Contribute to demand management and capacity management processes for the Blood Management Solutions team.
  • Contribute to key business activities which oversee the design, development and configuration of strategic business enhancements and changes to blood management systems.
  • Participate in planning and coordination of software release management initiatives.
  • Serve as contact with software vendors to manage required software enhancements, software fixes and maintenance, and overall software life-cycle management activities.
  • Work with project managers and key stakeholders to support key project initiatives.
  • Understand and comply with CBS IT, quality, and regulatory standards.


Education, Training and Experience: 

  • Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a related university degree or diploma in science or business, and/or significant experience and training of business analysis, software development methodologies and enterprise software life-cycle management.
  • Minimum five years of demonstrated experience and skills as a business systems analyst or relevant operational experience.
  • Previous experience with blood management solutions software and blood management operations process development is preferred.
  • Demonstrated ability to effectively work within a team environment, with customers/end users, project team members and other IT team members to successfully deliver small to medium sized initiatives of high quality under defined timelines.
  • Proven ability to work and learn in a dynamic, challenging, and continuous improvement focused environment that is constantly changing and evolving to meet the needs of the business community and to improve the efficiency and skills of the team.
  • Excellent oral and written communications skills (English).



  • Competitive base salary range.
  • 4 weeks of paid vacation. 
  • Annual Performance Award up to 6%.
  • Flexible primarily remote schedule.
  • Comprehensive group health, dental and vision benefits.
  • Choice of defined contribution or defined benefits pension plan.
  • Employee discounts, wellness programs, and much more!

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


To protect the health and safety of its employees, all Canadian Blood Services’ employees are required to be fully vaccinated (COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights grounds. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.


If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.