Change Management Lead

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Continuous improvement and project management
Job posting ID: 7378

​Employment status: Regular full-time
 

Classification: PTS/MGT/IT B
Salary/Rate of pay: $89,894.00 - $108,493.00

Application deadline: 2025-06-27 

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

 Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular Full-Time Change Management Lead to join our dynamic Enterprise Program Enablement and Project Management Office team. The work of a Change Management Lead is integral to Canadian Blood Services’ role as Canada’s Biological Lifeline.
 
In this role, you will play a pivotal role in developing and implementing comprehensive change management strategies that support our strategy and align with our business objectives. Collaborating with cross-functional teams, including project managers, executives, and subject matter experts, they will drive successful adoption and execution of large-scale enterprise change initiatives.

The Change Management Lead will have the opportunity to not only oversee the planning and execution of change strategies for key initiatives but also play a key role in establishing an enterprise-wide change management capability, making a lasting impact on our organization's ability to navigate the ever-changing retail landscapeyou will be responsible for the planning, management, design, development, and implementation of projects supporting the IT Strategy & Governance team. You will coordinate, lead and manage the activities of all stakeholders involved in the project team to achieve project objectives in accordance with established cost and time parameters.  You may manage two or more large projects simultaneously.  
 

Formula for Success 

• You will support leaders in executing change, building trusted relationships, leveraging organizational effectiveness technologies, designing and delivering training, and developing change management methods and evaluation processes. 
• You will develop and implement change management strategies, communications, and readiness assessments, while also leading project teams and mentoring colleagues. 
• You will partner with business leaders to evolve business practices and strategic plans, implement change initiatives, conduct complex analysis to recommend organizational changes, and develop comprehensive change management plans and governance frameworks. 
• You will collaborate with teams to develop and refine communication plans for change and designs and implement a framework for monitoring and evaluating change management success, including addressing stakeholder concerns, risks, and opportunities.
• You stay current with best practices in corporate change management and perform other related duties as required.  

Desired Education & Skills 

• A university education in a relevant discipline, with a graduate degree or certification in Organizational Effectiveness, Organizational Psychology or Organizational Change preferred.
• Experience in transformation change initiatives required, preferrably in a PMO setting or unionized & regulated environment or healthcare.
• Subject matter expertise in change management methods and communication is required, and preference for any related certifications in this area.
• Seven years of experience in managing and assisting complex change management initiatives, business improvement projects, technology projects and/or consulting work over an extended period of time.
• General management experience – leading teams, large initiatives and achieving measurable results - is an asset.
• Excellent people, communication, presentation and group facilitation skills along with experience working with executive stakeholders.
• Demonstrated experience aligning Organizational Effectiveness, change management and enablement and organizational objectives and strategies; a strong change program developer and implementer who has participated in a strategy setting.

An equivalent combination of education, training and experience may be considered.

What We Offer You 

• 4 weeks' vacation.
• Annual performance award up to 8%.
• Comprehensive group health, dental and vision benefits for you and your family.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What You Can Expect 

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location at least 40% of the time/2 days of the week.
• Occasional travel may be required to attend meetings, workshops and events. 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.

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