Digital Product Designer

Location:

Ottawa, ON, CA, K1G 4J5 St. John's, NL, CA, A1B 3Z9 Saint John, New Brunswick, CA, E2K 0H6 Winnipeg, MB, CA, R3E 3R4 Calgary, AB, CA, T3N 1S5 Halifax, Nova Scotia, CA, B3L 2C2 Brampton, ON, CA, L6T 5M1 Sudbury, ON, CA, P3A 5W8 Toronto, ON, CA, M5G 2M1 Vancouver, British Columbia, CA, V6H 2N9 Dartmouth, Nova Scotia, CA, B3B 0H7

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Communications, marketing and public affairs
Job posting ID: 7926

Employment status: Regular full-time
Position's anticipated start date: 2025-12-01

Classification: PTS/MGT/IT B
Salary/Rate of pay: $80,078 - $94,028

Application deadline: 2025-11-06

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

Your up-to-date resume.
Job specific cover letter.
Your digital design portfolio.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular full-time Digital Product Designer to join our dynamic Integrated Marketing team.

This role sits within the Digital Experience team (part of the Donor Experience and Corporate Reputation division) and reports to the Manager, Digital Experience Delivery. The Designer leads user interface design and design system evolution for Canadian Blood Services' (CBS’s) digital donor ecosystem, including the website, donor portal, mobile app, campaign landing pages, interactive experiences and email templates.

In this role, you will work closely with creative design, content, development, and project management peers to create scalable digital experiences that reflect Canadian Blood Services' brand, accessibility, and donor engagement goals. This role also supports UX design tasks - including wireframes and user flows.

Formula for success

Harnessing your digital skills, you will design accessible, responsive interfaces for web, apps, landing pages, and email.
Create modular templates and full-page layouts that scale across CBS platforms.
Deliver polished visuals that meet CBS brand, accessibility, and mobile responsiveness standards.
Bring designs to life with motion, interaction states, and seamless developer handoff.
Maintain and evolve the CBS design system, building scalable patterns, components, and tokens.
Champion governance and best practices for naming, structure, and usage guidelines.
Leveraging your excellent interpersonal skills, you will collaborate across teams—strategy, UX, content, analytics, IT, and product—to optimize digital journeys.
Support UX tasks like wireframes, user flows, and journey mapping.
Drawing from your creative side, you will incorporate research insights to create intuitive, user-focused experiences.
Advocate for usability and inclusive design, driving adoption and continuous improvement.

Desired education and skills

Post-secondary education in digital design, HCI, visual communication, or a related discipline or a combination of relevant skills and experience.
Minimum five (5) years of experience in UI design, with demonstrated experience in responsive design across devices and platforms.
Advanced experience in Figma (including components, variables, tokens, libraries).
Pratical knowledge of front-end development principles (HTML/CSS/JS) for design-to-dev collaboration.
Familiarity with email template design, landing page frameworks, and digital campaign assets.
Experience in accecssibility design and testing (e.g., WCAG, AODA).
Exposure to UX workflows including wireframing and user flows.
Strong problem-solving and creative thinking abilities.
Excellent communication skills with ability to present and defend design decisions.
Strong time management and prioritization skills, with attention to detail.

What we offer you

4 weeks' vacation.
Annual performance award up to 6%.
Comprehensive group health, dental and vision benefits for you and your family.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

What you can expect

This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/ 2 days of the week.
Shift/hours - Monday to Friday, 37.5 hours a week, 7.5 hours a day.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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