Director, Process Management

​Job category: Supply chain and logistics
Job posting ID: 8478

​Employment status: Temporary full-time
Classification: MGMT

Application deadline: Until position is filled 

How to apply:
Canadian Blood Services has partnered with Odgers. Submit your application directly to Odgers via their website here.

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.
• Submit your application via Odgers to be considered for this position.

Together, the work we do connects people and changes lives — including your own. 

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.    

If you’re looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and discover a role where your work is meaningful, your purpose is clear, and your impact is felt every day. 

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

The Director, Process Management plays a vital national role in strengthening the safety, reliability and operational excellence of Canadian Blood Services. The successful candidate will lead the design and governance of core processes across collections, production, logistics and supporting functions, ensuring they are cohesive, compliant and operationally ready. As CBS advances through an enterprise wide transformation, the Director will modernize process capabilities, integrate digital workflows and coordinate technology transfer across internal teams and external partners. Acting as a key cross functional leader, the incumbent will align operational, quality, regulatory and digital priorities through structured governance and strong collaboration, contributing directly to the safe and effective delivery of blood and biological products for patients across Canada.

As the ideal candidate, you bring meaningful leadership experience in process management, operations, quality or regulated manufacturing environments of significant complexity. Forward looking and progressive, you combine technical depth with strategic insight and possess the ability to translate organizational priorities into clear, executable process outcomes. You are a natural collaborator who engages confidently with leaders across Operations, Quality, Regulatory, Digital, Planning and Strategy to influence decisions and build alignment. A mentor and thoughtful people leader, you support, coach and develop a high performing team while championing adoption, capability building and continuous improvement across a national, multi site network. Deeply committed to safety, reliability and operational excellence, you are motivated by the opportunity to play a key role in an organization that impacts the lives of Canadians every day.

This is a publicly advertised job posting for an existing vacancy. Expected compensation $152,500 – $179,400 CAD. Odgers does not use artificial intelligence (AI) to screen, assess, or select applicants for a position.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

How to apply:
Canadian Blood Services has partnered with Odgers. Submit your application directly to Odgers via their website here.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.