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Director, Quality Assurance (Fresh Blood Operations)

Location: 

Ottawa, ON, CA, K1G 4J5 Brampton, ON, CA, L6T 5M1 Calgary, AB, CA, T3N 1S5 Winnipeg, MB, CA, R3E 3R4 Vancouver, British Columbia, CA, V6H 2N9 Dartmouth, Nova Scotia, CA, B3B 0H7

Please note this role will work in a hybrid environment. The successful candidate will be working at one of our Canadian Blood Services' production centres and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances. 

 

Job category: Quality and regulatory affairs
Job posting ID: 8141

 

​Employment status: Regular full-time 

Classification: MGMT
Salary grade: 12
Salary/Rate of pay: $140,525 - 168,423

 

Application deadline: 2026-01-26 
Application requirements:

  • Your up-to-date resume..

This position is open to: Internal and External applicants

 

Together, we can make all the difference in the lives of others.

 

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

 

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

 

About The Role: 
Canadian Blood Services is looking for a regular full-time Director, Quality Assurance (Fresh Blood Operations) to join our dynamic Quality & Regulatory Affairs division.  
 
The Director, Quality Assurance (Fresh Blood Operations) provides strategic leadership and ethical oversight for quality programs across all CBS sites. Specifically focusing on Fresh Blood Operations, the Director manages day-to-day quality leadership for collections, production, distribution, and logistics. This role drives the organization’s Quality by Design (QbD) and Quality Control (QC) initiatives while collaborating closely with Medical Operations, Regulatory Affairs, and Quality Management Systems (QMS) teams to ensure seamless compliance and operational excellence.
 
Formula for success:    

  • Provides strategic leadership and oversight to ensure the Quality Assurance program is well‑managed, compliant, continuously improved, aligned with corporate objectives, and supported through effective performance management, communication, and guidance across all QA functions.
  • Delivers organization‑wide quality assurance support by building strong stakeholder relationships, communicating QA expectations, and ensuring all divisions receive the guidance, tools and information needed to effectively implement QA policies and procedures.
  • Oversees comprehensive staff management by recruiting, training, coaching and evaluating QA personnel while ensuring ongoing compliance with all quality, regulatory and legislative requirements.
  • Leads and supports corporate and QA&RA initiatives by guiding staff on QA requirements, contributing to continuous improvement efforts, and maintaining strong stakeholder relationships, including presenting key quality matters to senior management.
  • Prepares, as required, department budgets and monitors expenditures to demonstrate continuous improvement in departmental efficiencies and to ensure financial targets are achieved.
  • May serve as an alternate for the Vice-President, Quality Assurance and Regulatory Affairs in the absence of the incumbent.

 
Desired education & skills: 

  • A University Degree in Life Science from a recognized academic institution, preferably at the graduate level, or an equivalent combination of education and experience.
  • A minimum of 12 years of progressive managerial experience in the operations or quality field of a pharmaceutical or other Health Canada regulated industry and the blood related industry.
  • Sound knowledge and demonstrated expertise in quality assurance or quality compliance gained through managerial involvement or position in a health care, pharmaceutical or other manufacturing sector characterized by a stringent regulatory environment.
  • Thorough understanding of concepts and principles of Quality System and Quality Assurance.
  • Thorough understanding of the application of Good Manufacturing Practices as regulated by Health Canada and the United States Food and Drug Administration.
  • Demonstrates advanced interpersonal and negotiation capabilities to effectively influence and collaborate with stakeholders.
  • Exhibits strong analytical, troubleshooting and investigative proficiency in resolving complex quality and operational issues.
  • Applies robust risk management expertise to identify, assess and mitigate organizational risks.

 

What we offer you:

  • Competitive base salary range.
  • Annual Performance Award up to 12%.
  • Comprehensive group health benefits.
  • Defined benefits pension plan.
  • Employee discounts, wellness programs and professional advancement opportunities.


What You Can Expect

  • This role will work in a hybrid environment with requirements to be onsite at one of our Canadian Blood Services' production centres, 40% of the time/2 days of the week.
  • This role will require travel for events, team meetings and project commitments.


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

 

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

 

Applicants who require accommodation should discuss their needs with us.

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