Donor Centre Supervisor
Ottawa, ON, CA, K1Z 7M3
Job posting ID: 8739
Employment status: Regular full-time
Possible schedule/FTE: 1.00
Position's anticipated start date: 2026-06-29
Number of positions available: 1
Salary/Rate of pay: starting $89,956.00
Application deadline: 2026-05-28
- This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.
Application requirements:
- Your up-to-date resume.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.
Together, the work we do connects people and changes lives — including your own.
Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
About the role
Canadian Blood Services is looking for a Regular full-time Donor Centre Supervisor to join our dynamic Collections team in our ON-Ottawa-Carling Ave donor centre.
The Collections Team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day. In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations
Formula for success
• Drawing on your ability to be proactive and take initiative, you ensure that there are adequate staffing resources in some locations, may be required to maintain Health Screening competencies.
• Utilizing your ability to be detail-oriented, you will ensure that collection and quality control processes are performed in accordance with regulatory and corporate specifications.
• Applying your organizational skills, you will complete non-conformances and Reaction/Incident Reports in a timely manner and provide feedback to staff.
• Drawing on your managerial experience and knowledge, you will observe trends and manage overtime, sick time, and absenteeism; you will also interview and hire staff and manage staff performance.
• Using your superb leadership skills, you will coach and mentor staff, and correct techniques such as venipuncture.
Desired education and skills
• Baccalaureate Degree in Nursing, plus three years’ recent, related experience or an equivalent combination of education, training, and experience.
• Fosters an environment that values donor centered care, risk taking, innovation, adaptability, flexibility and critical thinking.
• Models the advocate role as it relates to donor care.
• Demonstrated ability to identify variances and implement strategies that lead to desired outcomes.
• Demonstrated ability to guide individuals toward the vision of the organization while fostering team-work and commitment to excellence in the provision of donor care.
What we offer you
- 4 weeks paid vacation.
- Annual Performance Award up to 6%.
- Comprehensive extended medical and dental.
- Defined pension plan.
- Employee discounts, wellness programs, and much more.
What you can expect
- Must possess a valid driver’s license and have access to a vehicle for travel to clinic locations.
- Availability to travel regularly around Ottawa to support mobile clinics.
- Availability to work variable shifts - days, evenings, and weekends.
If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.
We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.
Applicants who require accommodation should discuss their needs with us.
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