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Employee Health Services Coordinator


Ottawa, ON, CA, K1G 4J5 Vancouver, BC, CA, V6H 2N9 Regina, SK, CA, S4P 4H6 Winnipeg, MB, CA, R3E 3R4 Calgary, AB, CA, T2P 4R3 Brampton, ON, CA, L6T 5M1 Edmonton, AB, CA, T6G 2R8 Dartmouth, NS, CA, B3B 0H7

Please note: We work in a hybrid environment. The successful candidate will be working in any city listed which has a Canadian Blood Services Operations office with a mixture of on and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities.


​Job category: Other
Job posting ID: 4577


​Employment status: Temporary full-time
Position's anticipated end date (if temporary): 2023-12-22 


Classification: PTS/MGT/IT B
Salary/Rate of pay: $72,500 to $86,450


Application deadline: 2023-06-05 


Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.


Somewhere in Canada there’s a life you can save.   


Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.  


Join Canada’s Lifeline and make a meaningful difference every day.


The work of an Employee Health Services Coordinator is integral to Canadian Blood Services’ role as Canada’s Lifeline. In this role, you will be engaged in the continuous improvement of processes and systems that enable effective disability management at Canadian Blood Services (CBS), under the direction of the Manager. You will act as an advisor and coordinator to Management, People, Culture and Performance and individual Employees in Sites, Departments, Regions, Program areas, and external clients on employee health, disability and attendance case management, EAP, medical surveillance, National Wellness programs and First Aid.  This will include a mixture of occupational and non-occupational files.


Key responsibilities include:

  • Assess, analyze, and evaluate case information to determine fitness to work and accommodation needs by following a systematic, goal-oriented approach.
  • Demonstrate effective team meeting leadership skills by collaborating with external providers and internal providers such as Human Resources, Supervisors, Managers, Health and Safety Coordinators, and Ergonomists to facilitate successful return to work or work modification.
  • Participate in a consulting, advisory capacity to provide professional judgment and knowledge to recommend appropriate accommodation when necessary and identify and solve return to work barriers.
  • Assist in developing and implementing a comprehensive wellness program with organizational participation to recognize and support both individual employee health and the organizational environment by workplace health interventions.
  • Maintain and continually improve a comprehensive attendance management program by participating in early intervention to provide expert advice, guidance, and attendance support to recommend whether a health condition supports ongoing absences or if accommodation through modified work/hours is appropriate.
  • Under the guidance of the Manager, develop, coordinate, and implement the National Influenza Vaccination primary prevention program. Present options for the structure and delivery, plan, and direct marketing, develop evaluation methodologies and processes to evaluate the effectiveness of the program and submit recommendations as required. 
  • Coordinate and monitor the medical surveillance program by identifying possible health hazards and appropriate recommendations to ensure occupational health and compliance with legislative requirements or with best practices in disease prevention.
  • Performs other related duties and projects as required.



  • Designation as an Occupational Health Nurse (RN or RPN), Occupational Therapist, or Physiotherapist /Ergonomist is an asset.
  • A certificate in disability management from a recognized educational institution is preferred.
  • At least five years of experience in case management with significant experience in disability management, including mental health claims, is required.
  • A valid certificate in First Aid, Mental Health First Aid and Cardiopulmonary Resuscitation is an asset.
  • An equivalent combination of education, training and experience may be considered.


Required skills:

  • You possess a growth mindset and meet every challenge with curiosity and kindness.
  • Extensive knowledge and experience in disability case management, attendance, management, wellness programs and Employee Assistance programs.
  • Working knowledge of applicable legislation such as Occupational Health and Safety, Human Rights, or privacy as it impacts on employee health and wellbeing. 
  • Maintaining strict client confidentiality and ensuring privacy are top priorities.
  • Demonstrated ability to be productive, track status of cases, advance targets, and deadlines.
  • Must possess excellent interpersonal skills combined with excellent judgment and decision-making abilities.
  • Experience working in a unionized environment.
  • You possess knowledge and experience with EDMP (Enhanced Disability Management Program; British Columbia)
  • Demonstrated ability to communicate effectively, both orally and in writing, and to make oral presentations to staff within the organization. 
  • Strong communication skills in English are essential. 
  • Demonstrated ability to deal effectively with all work-related contacts in a professional courteous and consistent manner particularly in sensitive and confidential issues.  
  • Ability to work efficiently with various software programs such as Microsoft Word, Excel, PowerPoint and disability management software. 



  • Competitive base salary range.
  • Annual Performance Award up to 6%. 
  • Choice of defined contribution or defined benefits pension plan.
  • Employee discounts, wellness programs and more. 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.


If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.