Human Resources Representative


Ottawa, ON, CA, K1G 4J5 Sudbury, ON, CA, P3A 5W8 Calgary, AB, CA, T3N 1S5 Winnipeg, MB, CA, R3E 3R4 Sudbury, ON, CA, P3C 1V4 Dartmouth, Nova Scotia, CA, B3B 0H7 Toronto, ON, CA, M5G 2M1 Vancouver, British Columbia, CA, V6H 2N9 Brampton, ON, CA, L6T 5M1 London, ON, CA, N6J 2N4 Ancaster, ON, CA, L9K 1S4 Saint John, New Brunswick, CA, E2K 0H6 St. John's, NL, CA, A1B 3Z9

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.


Job category: Human resources
Job posting ID: 6165


​Employment status: Regular full-time
Position's anticipated start date: 2024-08-12 


Classification: PTS/MGT/IT B
Salary/Rate of pay: $55,990 - $65,152


Application deadline: 2024-07-18 
Application requirements:

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.


Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.


Together, we can make all the difference in the lives of others.


Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 


If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.


We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.


About the role

Canadian Blood Services is looking for a regular full-time Human Resources Representative to join our dynamic Talent Programs team.

The Talent Programs team oversees recruitment, talent development, and employee engagement initiatives to ensure a capable workforce that supports Canadian Blood Services mission and vision as well as implementing HR policies and programs that adhere to regulatory requirements.

In this role, you will be responsible for providing guidance and support to employees on HR policies, HR programs, benefits, pension and pay related provisions of multiple collective agreements and the terms & conditions of employment. You will maintain information employee life cycle events within the Human Resources Information System (HRIS), ensuring the integrity of the data and adherence to best practices. You will also partner with Talent Management and peers to ensure implementation of new or changing programs/provisions are supported and incorporated into internal practices, managed within the HRIS system as appropriate, and provide guidance to employees and managers on their application/eligibility.


Formula for success

  • Drawing on your effective communication and interpersonal skills, you will be the first point of contact for general inquiries and provide information on matters related to Human Resources policies, programs, and procedures; pay and quota related provisions of collective agreements and terms of conditions.  You will also support members of the People, Culture & Performance team in the area of Labour and Employee Relations.
  • Leveraging your attention to detail and strong analytical and problem-solving skills, you will apply diversified and complex procedural rules/processes in support of employee changes including new hires, internal moves, leaves of absence, return to work, strike action, layoff and recall, termination, and retirement.
  • Utilizing your excellent organizational and prioritization skills, you will manage pay related changes in accordance with collective agreement provisions and non-unionized compensation guidelines.
  • Leveraging your skills in attention to detail, you will effectively administer pension and benefit programs in accordance with plan and legislated criteria. You will maintain databases, gather information and generate reports as prescribed by the collective agreements.
  • Harnessing your excellent customer service skills, you will support and guide management on Human Resources programs, policies, and procedures.


Desired education and skills

  • Completion of a post-secondary level education in Human Resources, Payroll, Business Administration, or a related field.
  • Minimum of 3 years related experience related to Human Resources, and/or supporting an HRIS system, preferably SAP.
  • Previous experience providing employee support for pay related inquiries and benefits/pension administration.
  • Previous experience working within a unionized environment will be considered an asset. 
  • The role requires a strong knowledge of multiple collective agreement provisions relating to pay and employee entitlements.
  • Experience in MS Office, including Word, Excel and Outlook.
  • Excellent communication skills, both oral and written.


What we offer you

  • 4 weeks' vacation.
  • Annual performance award up to 5%.
  • Comprehensive group health, dental and vision benefits for you and your family.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.


What you can expect

  • This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/ 2 days of the week, this requirement may vary depending upon circumstances.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.