SAP Business Systems Analyst II - Time & Payroll

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Information technology
Job posting ID: 7254

​Employment status: Regular full-time
Position's anticipated start date: 2025-09-02 

Classification: PTS/MGT/IT B
Salary/Rate of pay: $80,078 - $94,028

Application deadline: 2025-06-10 

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

 Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role 
Canadian Blood Services is looking for a Regular Full-time SAP Business Systems Analyst II – Time & Payroll to join our Internal Customer Experience team in our Digital Solutions and Technology division.
 
The IT Internal Customer Experience team is responsible for managing the delivery and operation of SAP services related to employee experience and productivity, making IT more effective, reliable and consistent.

Reporting to the Manager IT Productivity Applications team, you will be responsible for your respective functional area, Time Management & Time Evaluation & Payroll, ensuring appropriate levels of integration and information sharing between the team members on the SAP support teams. You will also be responsible for supporting the use of SAP and its’ various platforms at Canadian Blood Services. This includes supporting SAP end users, conducting analysis of master data and pay results, resolving user-related issues, modifying existing SAP functionality and adding new capabilities.

Formula for success

• Utilizing your excellent organizational and time management skills, receive and respond to SAP end-user requests for third-level support (which includes detailed analysis of SAP system errors or time cluster and pay cluster results), and provide steps for resolution.
• Leveraging your interpersonal skills, you will assess client requirements and participate in regular requirement review meetings led by the business representatives.
• Drawing on your critical thinking skills, you will determine possible solutions, estimate effort, perform SAP configuration and maintain related documentation (functional specs, test results, configuration steps, workplans).
• You will develop test plans for all phases of testing as appropriate to the system change: unit, integration, user acceptance, and regression testing. 
  Collaborating with the IT team members, you will conduct SAP system testing for your functional area related to legislative changes, year-end changes and collective agreement changes.
• Applying your technical skills, you will participate in IT activities such as system refreshes, Fiori app testing, and SAP Support Pack testing.

Desired education and skills

• Post-secondary level education in a discipline relevant to the functional area being supported from a recognized academic institution or equivalent experience (Information Technology, Business Administration, Computer Science, Human Resources).
• Minimum 3 years of experience supporting the SAP Time and/or Payroll modules including configuration (experience must include some of the following:  wage types, payment and deductions, payroll schema and rules, benefit plans & premiums, work schedules, absences/attendances, time types, quotas, overtime, premiums, time schema and rules, CATS).
• Proficiency in Microsoft Office (Word, Excel, Teams, Outlook).
• Working knowledge of Jira, Spinifex-IT, Visual Basic and Solution Manager is considered an asset.
• Ability to conduct business professionally and develop strong working relationships with clients and team members.
• Ability and desire to enhance SAP skills and a continuous process improvement mindset.
• Ability to understand and troubleshoot SAP points of integration and relay technical information to a non-technical audience.

What we offer you 

• 4 weeks' vacation.  
• Annual performance award up to 6%.  
• Comprehensive group health, dental and vision benefits for you and your family.  
• Defined benefit pension plan.  
• Employee discounts, wellness program, professional resources.  

What you can expect  

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location at least 40% of the time/2 days of the week.  
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.   
• If you are located outside of Ottawa, you may be expected to travel to our office location in Ottawa annually for in-person team meetings when required.  
• May be required to work occasionally on weekends (for cutover activities, deployment of SAP configuration changes or upgrades).

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.

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