Senior Business Analyst - Supply Chain

Location:

Ottawa, ON, CA, K1G 4J5 Dartmouth, Nova Scotia, CA, B3B 0H7 Edmonton, AB, CA, T6G 2R8 Vancouver, British Columbia, CA, V6H 2N9 Saint John, New Brunswick, CA, E2K 0H6 Toronto, ON, CA, M5G 2M1 London, ON, CA, N6J 2N4 Brampton, ON, CA, L6T 5M1 Sudbury, ON, CA, P3C 1V4 Ancaster, ON, CA, L9K 1S4 St. John's, NL, CA, A1B 3Z9 Ottawa, ON, CA, K2E 8A6 Calgary, AB, CA, T3N 1S5

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9458

Employment status: Regular full-time

Salary/Rate of pay: $99,600 - 117,200

Application deadline: 2026-11-27

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

Your up-to-date resume.
Job specific cover letter.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a regular full-time, Senior Business Analyst to join our dynamic Supply Chain division. The work of a Senior Business Analyst is integral to Canadian Blood Services’ role as Canada’s Biological Lifeline.

As a Senior Business Analyst, you will help shape and improve supply chain systems and digital products by connecting business needs with technology solutions. Working with stakeholders across the organization, you will lead business analysis for complex initiatives, turning business goals into clear requirements and actionable plans that support effective delivery, user adoption, and continuous improvement. This role is well suited to someone who enjoys solving complex business challenges, influencing decisions, and working collaboratively to deliver meaningful outcomes.

Formula for Success

Using your expertise in business analysis and supply chain operations, you will uncover business needs, define clear requirements, and help deliver solutions that address real operational challenges and create measurable value.
Drawing on your ability to build strong stakeholder relationships, you will align diverse perspectives, navigate competing priorities, and support informed decision-making that keeps initiatives moving forward.
You will translate business objectives into user stories, acceptance criteria, and functional requirements that enable technology teams to deliver high-quality solutions with confidence.
Leveraging your analytical and problem-solving skills, you will assess solution options, identify impacts and trade-offs, and recommend approaches that balance business needs, technical considerations, and long-term sustainability.
Through active participation in product planning, testing, release activities, and adoption efforts, you will help ensure solutions are implemented successfully and deliver the expected customer and business outcomes.
By coaching colleagues, promoting best practices, and maintaining high standards for analysis and documentation, you will contribute to consistent, high-quality delivery across initiatives.

Desired Education & Skills

Degree in business, information systems, product management, or a related field, or an equivalent combination of education and experience.
Strong experience in business analysis with a systems-focused environment, including requirements gathering, solution design, testing, and implementation support.
Demonstrated knowledge of supply chain processes, with the ability to identify opportunities for system optimization and process improvement.
Experience working with SAP or comparable enterprise resource planning (ERP) platforms and their integration with related business systems as well as ERP master data.
Strong understanding of Agile delivery practices, including user story development, backlog refinement, iterative planning, and stakeholder collaboration.
Excellent communication, facilitation, documentation, and problem-solving skills, with the ability to work effectively with both business stakeholders and technical teams.

What We Offer You

4 weeks vacation
Comprehensive group health and dental benefits
Annual performance award up to 8%.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

What You Can Expect

This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location at least 40% of the time/2 days of the week.
Some travel will be required to attend in-person team meetings (2-4 times a year).

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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