Specialist, Strategic Change Communications

About the role

Canadian Blood Services is looking for a Temporary full-time Specialist, Strategic Change Communications to join our dynamic Communications team in our Donor Engagement and Corporate Reputation division.

The Communications team empowers and motivates individuals to join Canada’s Lifeline by creating engaging content, building brand affinity, and preserving confidence in Canadian Blood Services.

In this role, you will support our change communications team to effectively reach employees working across the country in different roles, divisions, and environments. You will be accountable for the planning, development and production of communications strategies, products, and resources in support of organizational transformation, business goals, and high priority initiatives.

This role requires both hands‑on content production and the ability to provide strategic change communications advice to internal partners. This highly collaborative role will also require excellent relationship building skills. You will work closely with a broad range of organizational partners to provide communications guidance.

You will safeguard Canada’s Lifeline by helping employees and stakeholders understand, adopt, and sustain change by delivering timely, relevant, and audience-centered communications throughout the change lifecycle.

Formula for success

• Leveraging your demonstrated knowledge and expertise in change communication, you will advise, create, and execute on strategies at different stages of change in support of the goals and objectives of Canadian Blood Services.
• Utilizing your creative mindset and strong attention to detail, you will produce creative content (written, video and visual) in alignment with brand guidelines. Content development supports internal audiences in a variety of channels.
• Working closely with executive leaders and project sponsors, you will shape and deliver leader‑led communications to support credibility, clarity, and consistency during change.
• Applying your resourcefulness and adaptability, you will support engagement opportunities that deepen employee commitment to Canada’s Lifeline.
• Drawing on your exceptional interpersonal skills and ability to build impactful relationships, you will support divisional partners, including but not limited to People, Culture and Performance to enhance employee experience initiatives.
• Harnessing your strong ability to collaborate across diverse teams, you will safeguard our brand and reputation by working with subject matter experts to ensure high quality, brand-aligned consistent and accurate content.

Desired education and skills

• Post-Secondary level education in a relevant discipline from a recognized academic institution is essential, preferably in Public Relations, Journalism, Communications or Marketing.
• 5 years of communications-related experience; minimum 3 years of other related experience.
• Demonstrated experience supporting organizational change initiatives across multiple audiences or geographies.
• Strong facilitation and presentation skills are required.
• Exceptional written and verbal communication skills are required.
• Prosci Change Management Certification would be considered an asset.
• An equivalent combination of education, training and experience may be considered.

What we offer you

• Percentage in lieu of benefits and vacation.
• Annual performance award up to 6%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/ 2 days of the week.
• You may be expected to travel a couple of times per year, and as required.