Supervisor, Payroll Services


Ottawa, ON, CA, K1G 4J5 Brampton, ON, CA, L6T 5M1 Dartmouth, NS, CA, B3B 0H7 Vancouver, BC, CA, V6H 2N9 Winnipeg, MB, CA, R3E 3R4 Calgary, AB, CA, T3N 1S5 Regina, SK, CA, S4P 4H6 Edmonton, AB, CA, T6G 2R8 Saint John, NB, CA, E2K 0H6 Toronto, ON, CA, M5G 2M1 Ancaster, ON, CA, L9K 1S4

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services office, preferably our head office location in Ottawa - 1800 Alta Vista Drive, and will be working a mixture of on and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement is subject to change, based on operational needs.


​Job category: Accounting and finance
Job posting ID: 5014


​Employment status: Regular full-time

Classification: PTS/MGT/IT B

Salary/Rate of pay: $77,500 to $91,000

Application deadline: 2023-09-28 


Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.


Together, we can make all the difference in the lives of others.


Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 


If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.


We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.


About the role

Canadian Blood Services is looking for a regular full-time Supervisor, Payroll Services to join our dynamic Payroll Services team in our People Culture and Performance division.


The Payroll Services team is responsible for supporting Canadian Blood Services by overseeing the payroll process and partnering with internal teams to enhance the employee experience and ensure everyone is paid accurately and on time. 


In this role, under the direction of the Manager, Payroll Services, you will be responsible for supervising the Payroll Services roles of Payroll Accounting Analysts and the Payroll Analysts. You will oversee daily operations of the end-to-end payroll process transactions, governance, and core accounting functions relating to employee remuneration. You are responsible for supervision, standardization, execution, and evaluation of payroll operation activities, ensuring effective and efficient control over pay, audits, remittances, month-end accounting, fiscal and calendar year-end, and all complex transactions. You will also have signing authority on the day-to-day transactions, and approvals required for Payroll Services, while keeping the Payroll Services team working in an environment which fully recognizes and adheres to the compliance with provincial and federal legislation, Collective Agreements and Terms & Conditions of employment, business practices, and Generally Accepted Accounting Principles.


Formula for success

  • Leveraging your proven ability to mentor and assist in the development of a team, you will support the Manager, Payroll Services to recruit, develop, and retain the team of employees to meet defined needs, ensuring that the team has the appropriate mix of experience and skills. 
  • Based on the direction from the Manager, Payroll Services, you will help deliver on objectives, priorities, goals and standards for staff and review and monitor adherence and progress towards established goals and performance metrics. 
  • Working with the Manager, Payroll Services, you will use metrics and benchmarks to track performance of the Payroll Services roles, including client feedback and accuracy information, to identify, recommend, and implement improvements. 
  • Drawing on your ability to lead and work collaboratively across diverse teams, you will assist the Manager, Payroll Services with regular scheduled meetings with the team to develop a strong team culture, enhance collaboration, discuss operational issues, and share Canadian Blood Services information updates and other items of interest to the team. 
  • You will provide hands on assistance with key responsibilities and tasks within the core accounting functions of Canadian Blood Services relating to employee remuneration. 
  • Utilizing your strong analytical skills, you will lead the team in gathering data, providing budget to actual analysis, preparing working papers and additional reports required for the annual financial audit.  . 
  • Leveraging your strong attention to detail and adherence to timelines, you will oversee the timely and accurate processing of mass pay increases, payroll activity calendar calculations and entries such as allowance payments, quota bank pay-outs, special Collective Agreement payments, Professional Fees Reimbursement, updates to time balances, employee quotas. 
  • You will identify continuous improvement opportunities to increase efficiency, quality, and value to Payroll Services and internal clients, through changes in processes, policy, or use of technology. 


Desired education and skills

  • Completion of a Post-secondary level education in a relevant discipline from a recognized academic institution is required. 
  • You will have a minimum of seven years of related payroll and/or payroll accounting experience. 
  • You will be required to have an understanding and experience in the use of SAP (or an equivalent ERP application). 
  • High level of proficiency with spreadsheets is expected. 
  • Payroll Compliance Practitioner (PCP) designation or Certified Payroll Manager (CPM) from the National Payroll Institute, will be considered an asset. 
  • Previous experience as a Team Lead/Supervisor will be considered an asset.  
  • An equivalent combination of education, training and experience may be considered.


What we offer you

  • 4 weeks' vacation
  • Annual performance award up to 6%
  • Comprehensive group health, dental and vision benefits for you and your family
  • Defined benefit pension plan
  • Employee discounts, wellness program, professional resources


What you can expect

  • This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
  • You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day. 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.


If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.