Process Development Specialist - DECR Support Operations
Sudbury, ON, CA, P3C 1V4 Calgary, AB, CA, T3N 1S5 Vancouver, British Columbia, CA, V6H 2N9 Ottawa, ON, CA, K1G 4J5 Toronto, ON, CA, M5G 2M1 Sudbury, ON, CA, P3A 5W8 Brampton, ON, CA, L6T 5M1
Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.
Job category: Other
Job posting ID: 8482
Employment status: Temporary full-time
Position's anticipated start date: 2026-04-20
Position's anticipated end date: 2027-05-07
Classification: PTS
Salary/Rate of pay: $80,078 - $94,028
Application deadline: 2026-04-01
- This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.
Application requirements:
- Your up-to-date resume.
- Job specific cover letter.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.
Together, the work we do connects people and changes lives — including your own.
Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
If you’re looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and discover a role where your work is meaningful, your purpose is clear, and your impact is felt every day.
We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.
About the role
Canadian Blood Services is looking for a Temporary full-time Process Development Specialist - DECR Support Operations to join our dynamic Support & Operations team.
The Process Development Specialist will be responsible for the development, planning, management and implementation of processes within the Donor Engagement and Corporate Reputation (DECR) department.
In this role, you will be involved in complex projects and process development initiatives, collaborating with cross-functional teams to help drive performance and achieve organizational goals.
Formula for success
- Leveraging your superb organizational skills, you will lead end-to-end process development for DECR, coordinating cross-functional teams, ensuring regulatory compliance, using data to drive decisions, and supporting continuous improvement and operational efficiency.
- Drawing from your interpersonal skills, you will lead the implementation of standardized processes by working closely with regional teams and frontline staff, resolving issues, supporting change management, and tracking performance outcomes.
- You will oversee the process development and project portfolio, applying strong project management practices to prioritize initiatives, define deliverables and timelines, and assess implementation success.
- Applying your strategy skills, you will manage national programs by supporting strategy development, operational planning, communications, and stakeholder feedback as a subject matter expert.
- You will oversee tracking and reporting for the process development portfolio, ensuring timely, on-budget delivery and clear communication of status udpates to senior leadership and internal stakeholders.
Desired education and skills
- Post-secondary level education in a relevant discipline from a recognized academic institute.
- A minimum of four (4) years’ experience in project management, process development and sales.
- Experience in leading and/or applying process design and implementation.
- Ability to establish and manage strong, positive relationships with stakeholders and cross-functional departments.
- Excellent ability to review data and information to develop innovative solutions.
- Strong customer service skills.
- Ability to manage multiple projects and priorities and meet required deadlines.
What we offer you
- Payment in lieu of vacation and benefits.
- Annual performance award up to 6%.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
- Shift/hours - Monday to Friday, 37.5 hours per week, 7.5 hours per day.
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.
We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.
Applicants who require accommodation should discuss their needs with us.