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Manager, Continuous Improvement


Vancouver, BC, CA, V6H 2N9

Canadian Blood Services is looking for a Manager, Continuous Improvement to join our dynamic Continuous Improvement team in Vancouver.


​Job category: Continuous improvement and project management
Job posting ID: 4189


​Employment status: Regular full-time


Classification: PTS/MGT/IT B
Salary/Rate of pay: $105,000 to $121,000


Application deadline: Will remain open until filled 


Somewhere in Canada there’s a life you can save.   


Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.  


Join Canada’s Lifeline and make a meaningful difference every day.


About the role


In this role, you will be responsible for implementing continuous improvement principles and proven best practices. This work will occur with staff and management and would include workplace organization, material and information flow, value stream mapping, materials control, throughput leveling and improved customer service. You will also facilitate, lead and present process improvement workshops and kaizen events; develop, present and actively promote continuous improvement activities; lead efforts to reduce cost, improve efficiency to meet planned objectives and provide scorecard reporting of continuous improvement activities and progress.


Key responsibilities include:

  • Cooperate in the designing of work systems with the aim of improving the productivity of process flows under ergonomic aspects.
  • Deliver practical hands on tools and methodologies for the elimination of waste.
  • Support assigned continuous improvement projects to achieve targeted savings and develop reporting and scorecard systems accordingly.
  • Guide the continuous improvement team in planning, analysis, improvement recommendations, payback analysis, approval, and the deployment processes.
  • Establish and nurture a continuous improvement culture and maintain the continuous improvement education program. Provide mentoring and training to staff and management.



  • Bachelor's degree in Industrial Engineering or closely related field is required.
  • Certification in Lean Manufacturing or related field.
  • Ten years within a manufacturing or pharmaceutical environment with at least 5 years of Lean/Six Sigma/Continuous Improvement Engineering experience.
  • Proven experience implementing continuous improvement strategies on the shop floor, combined with the ability to explain it in layman's terms to front line staff.
  • Experience facilitating and implementing change management methodologies. 
  • Experience with waste reduction, standardized work, one-piece flow, just in time production, 5s, trying to keep WIP to a minimum, inventory reduction, etc.
  • Advanced process analysis and design expertise.
  • Must be conscientious and maintain confidentiality in daily operations.
  • Requires effective oral and written communication skills, excellent interpersonal skills, and computer literacy.
  • Must have strong Project Management skills.
  • Must be able to work in a team environment.
  • This job requires leading, directing and delegating to cross-functional team members assigned to continuous improvement projects.
  • Experience with incorporating adulting learning principles is an asset. 



  • Competitive base salary range of $90,800 - $114,000.
  • Annual Performance Award up to 10%.
  • 4 weeks of paid vacation.
  • Comprehensive group health, dental and vision benefits.
  • Defined benefits pension plan.
  • Employee discounts, wellness programs and professional advancement opportunities.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


To protect the health and safety of its employees, all Canadian Blood Services’ employees are required to be fully vaccinated (COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights grounds. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.


If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.