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Program Clerk - Specialty Services - Float


Vancouver, BC, CA, V6H 2N9

​Job category: Administrative
Job posting ID: 3006


​Employment status: Regular part-time
Possible schedule/FTE: 0.53 


Classification: HEU 180
Salary/Rate of pay: Grid 15 - $22.98


Application deadline: Will remain open until filled 


Somewhere in Canada there’s a life you can save.   


Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.  


Join Canada’s Lifeline and make a meaningful difference every day.


We are looking for a Regular Part-time - Float Program Clerk - Specialty Services to join our dynamic Donor Relations and Collection team in Vancouver. In this role you will be responsible to provide ongoing support for specialty services including Apheresis platelets, Plasma for the Donor Services and Clinic Services teams. 


• Assists with the recruitment of Apheresis donors through phone calls and generating flag forms from Whole Blood Donors
• Responses professionally to and processes inquires from donors via phone call, in person and email with excellent communication and customer service skills
• Schedules appointment bookings and cancellations according to established procedures
• Prepares the Event Schedule for the subsequent clinic date with attention detail
• Creates HLA/HPA Charts for Recipients requiring Platelet Transfusions from matched donors
• Sets up the clinic daily and works collaboratively with Clinic Nurses and Clinic Supervisors
• Records statistical information as required, according to established procedures
• Enters data into various spreadsheets and for Apheresis machine maintenance


Education, Training and Experience:

Grade 12, two years’ recent related experience or an equivalent combination of education, training and experience.

• Ability to type at 45 w.p.m and Advanced Excel
• Strong verbal and written communication
• Ability to work independently and in a group while maintaining positive relations with stakeholders
• Ability to deal with other effectively
• Physical ability to carry out the duties of the position.
• Ability to organize work


Additional information:


Covers all statutory holidays and vacation relief on weekends.
Can work any 3 days - Monday to Sunday: 08:00 to 14:45 or 08:00 to 16:00 or 10:00 to 18:00.
Rest days: Monday/Tuesday or Tuesday/Wednesday or Wednesday/Thursday or Thursday/Friday or Friday/Saturday or Saturday/Sunday.



•    Extended Health & Dental
•    Vacation
•    Defined Pension Plan
•    Employee discounts, wellness programs and much more


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  


To protect the health and safety of its employees, all Canadian Blood Services’ employees are required to be fully vaccinated (COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights grounds.


If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 


We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.