Supervisor, Training

Location:

Vancouver, British Columbia, CA, V6H 2N9

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 80% of their work time. This requirement may vary depending upon circumstances.

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Job category: Supervisory and management
Job posting ID: 6282

Employment status: Regular full-time
Position's anticipated start date: 2025-01-06

Classification: PTS/MGT/IT B
Salary/Rate of pay: $78,898.00 to $92,638.00

Application deadline: 2024-12-06
Application requirements:

Your up-to-date resume.
Job specific cover letter.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular full-time Supervisor, Training to join our dynamic Collections Operations West team.

The collections division consolidates the oversight of collections and donor centre operations for whole blood and plasma. It has a mandate to create and operate a single, integrated collections network designed to collect the best product from the optimal donor or registrant — at the ideal place and time — to deliver the best possible care to patients in need.

The Collections Operations West team is responsible for supporting Canadian Blood Services by ensuring effective and efficient delivery of training.

Formula for success

Drawing on your knowledge and experience in developing and implementing standard processes.
Directs and oversees the Trainers to ensure an effective and efficient team providing a high level of customer services and compliance with Canadian Blood Services standard policies and procedures.
Utilizing your superior interpersonal and communication skills to ensure a positive working environment to which staff feel empowered, challenged and engaged.
Performance management, up to and including discipline and hiring/termination of employees.
Drawing on your knowledge and experience in reviewing training status, GMP issues, non-conformance reports and recommends appropriate action to the Resource Manager.
Oversees the implementation of new projects and processes.

Desired education and skills

Completion of a post secondary level education.
Minimum 3 years experience in a leadership or supervisory capacity.
Team building including constructive conflict resolution and coaching.
Computer literacy, including spreadsheet development.
Experience leading unionized employees and managing within Collective Agreements.

What we offer you

4 weeks' vacation.
Annual performance award up to 6%.
Comprehensive group health, dental and vision benefits for you and your family.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.

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