Community Development Manager

Location:

Waterloo, ON, CA, N2J 2J9

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Donor recruitment, fundraising and sales
Job posting ID: 6804

Employment status: Temporary full-time
Position's anticipated end date: 2026-08-06

Classification: PTS/MGT/IT B
Salary/Rate of pay: $68,206 - $80,931

Application deadline: 2025-01-15
Application requirements:

Your up-to-date resume.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Temporary full-time Community Development Manager to join our dynamic Donor Relations & Collections ONN team.

The Donor Relations & Collections ONN team is responsible for supporting Canadian Blood Services by generating and identify leads, building a pipeline of potential donors, building relationships, and ensuring the growth and maintenance of a high-quality and committed donor base. In this role, you will be responsible for community engagement and maintaining a good public image for the donation centres to ensure there is ongoing public support.

Formula for success

Drawing on your planning and communication skills, you will organize and conduct information sessions/recruitment presentations to specific target groups, based on research into the community and its demographics.
Levering your interpersonal skills and continuous improvement mindset, you will find and engage with new donors through referrals, networking, and prospecting; and seek ways to continuously improve donor experience as well as meet and surpass feedback goals with the donor centre leadership team.
Using your networking and social media skills, you will work closely with the Regional Program Manager and Public Affairs team to implement recruitment strategies to support donor experience and retention. This includes supporting promotions, digital content, themes and campaigns while working closely with the Regional Program Manager and acting as a media spokesperson when required.
With your ability to develop and maintain positive working relationships, you will work collaboratively with other leaders across the organization, and specifically with the Integrated Supply Chain within the Region.

Desired education and skills

Minimum 3 years of experience in management sales, account management, or corporate development. A degree in marketing or business administration is preferred.
A record of success closing opportunities and a strong desire to succeed.
Excellent communication (written and oral), interpersonal skills and comfortable with public speaking to various sizes of audiences.

Solid background in the successful management and delivery of multifaceted projects.
Access to a reliable vehicle and a valid driver's license is required.
Must be familiar with or located in Kitchener/Waterloo and surrounding areas.

What we offer you

Payment in lieu of vacation
Payment in lieu of holidays
Annual performance award up to 6%
Payment in lieu of benefits
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

What you can expect

Flexible work schedule is required as events occur during the day, in the evening, and on weekends, sometimes on short notice.  
Physical requirements - ability to lift weight up to 22.7 kg (50 lbs.), load/unload vehicle, set up venue, long periods of travelling and standing and/or sitting.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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