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Donor Centre Supervisor

Location: 

Winnipeg, MB, CA, R3E 3R4

Job category: Supervisory and management
Job posting ID: 6683

 

​Employment status: Regular full-time
Possible schedule/FTE: 1.0 
Number of positions available: 1 

 

Classification: PTS/MGT/IT B
Salary/Rate of pay: $82,138 - $102,672

 

Application deadline: 2024-12-11 
Application requirements:

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

 

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

 

Together, we can make all the difference in the lives of others.

 

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

 

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

 

About the role

Canadian Blood Services is looking for a Regular full-time Donor Centre Supervisor to join our dynamic Collections Operations West team. 

 

In this role, you will be responsible for managing the planning, preparation, implementation, and evaluation of assigned Centres and for controlling all collection activities and resources at those Centers. You will manage all Donor Centre staff and volunteers involved in mobile and permanent Centre events, have full accountability for a group of assigned direct reports and attend Donor Centre events. 

Formula for success

  • Ensures optimal clinic flow, a high level of customer service and compliance with Canadian Blood Services policies and procedures, including those related to health and safety
  • Ensures staff perform duties in an effective, efficient and professional manner
  • Staff recruitment, including interviewing and hiring
  • All aspects of performance management including progressive discipline as required
  • Ensures each Centre is planned, organized and managed to provide for safe, efficient and cost-effective blood collection
  • Ensures the needs of the donor, volunteer and the public are met
  • Provides timely communication to staff, prompt follow up for donor and staff concerns and responds to on site media inquiries
     

Desired education and skills

  • Proven leadership ability is essential and a minimum of 3 years of supervisory experience is preferred
  • Previous experience in a blood collection, regulatory and continuous quality improvement environments is an asset
  • Excellent interpersonal and communication skills, oral and written, in English are essential
  • Demonstrated effective problem-solving skills and the ability to take initiative
  • The ability to build teams with a passion for achieving results and a commitment to customer service excellence are required
  • Must possess a valid driver’s license and have access to a vehicle for travel to clinic locations
  • Must be available to work variable shifts - days, evenings, and weekends
  • Experience in plateletpheresis and autologous programs would be considered an asset

What we offer you

 

  • 4 weeks' vacation.
  • Annual performance award up to 6%. 
  • Comprehensive group health, dental and vision benefits for you and your family.
  • Defined benefit pension plan. 
  • Employee discounts, wellness program, professional resources. 

What you can expect

 

  • Shifts/hours - must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, weekends, and statutory holidays.
  • Travel requirements - travel will be required to attend mobile events, and transportation will be provided by Canadian Blood Services.
  • Physical requirements - ability to lift weight up to 10 kg (22 lbs.).


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

 

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

 

Applicants who require accommodation should discuss their needs with us.

 

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